Intelligent Agents

AI that works inside your operations — not beside them.

AI proposes, humans approve, every action is audited. Acacia's agents watch your business continuously, propose actions inside controlled boundaries, and act only within the approval thresholds you set.

Platform capability — works across every solution and vertical

How Acacia's AI is different

AI-native, not AI-added

The agents live inside the same data and workflows that run the business — not a chatbot bolted onto the side that only sees a copy of the truth.

Human approval at thresholds

You set the boundaries. Within them an agent acts; beyond them it stops and routes the decision to the right person, every time.

Every action audited

Each thing an agent proposes or does is captured in a timestamped, reviewable trail — so automation never costs you visibility or control.

Exceptions, not busywork

Agents handle the routine and surface only what needs a human — your team works the exceptions instead of the whole queue.

In depth

The agents at work

Named agents that monitor a specific risk and act within your thresholds — the routine handled, the exceptions escalated.

01

Stockout Agent

Watches movement and lead times across locations and predicts where you are about to run out, flagging stock risk before it becomes a missed order rather than after.

01

Stockout Agent

  • Predictive stock risk
  • Flags before the stockout
  • Reorder nudges
02

Collections Agent

Works your receivables the way a good credit controller would — chasing overdue invoices with the right tone at the right moment, with M-Pesa payment links and a sensible escalation ladder.

02

Collections Agent

  • Right tone, right time
  • M-Pesa payment links
  • Escalation ladder
03

Compliance Agent

Watches every KRA eTIMS submission, catches the ones that fail, retries what it can, and escalates what it cannot — so a silent compliance gap never sits unnoticed until filing.

03

Compliance Agent

  • Watches eTIMS
  • Auto-retry on failure
  • Escalates the rest
04

Margin Agent

Flags the orders, customers, and SKUs quietly eroding profit — a discount that went too far, a line that loses money once you count the cost — so you see margin leaks while you can still act.

04

Margin Agent

  • Margin-erosion alerts
  • Loss-making SKUs
  • Discount watch
05

Warehouse Exception Agent

Spots the things that break accuracy on the floor — picking errors, count mismatches, batches drifting toward expiry — and raises them as exceptions before they ship.

05

Warehouse Exception Agent

  • Picking errors
  • Count mismatches
  • Expiring batches
06

Approvals

Discounts, credit-limit overrides, and stock adjustments are routed to the right human against your thresholds, with the context to decide quickly and a record of who approved what.

06

Approvals

  • Discount approvals
  • Credit overrides
  • Routed to the right human

Agents for every vertical

The same agent framework, watching the risks that matter most in your industry.

Three ways to run it on Acacia

Run AI agents on Acacia ERP, extend your current ERP with Acacia Connect, or compose your own blend with Acacia Compose.

Acacia ERP

Run AI agents on our full AI-native ERP as your single source of truth.

See pricing

Acacia Connect

Keep the ERP you already run and extend it with the operational engine on top.

See pricing

Acacia Compose

Compose your own blend — keep the parts of your current ERP that serve you.

Talk to us

Intelligent Agents questions, answered

Still weighing it up?

Talk to our team. We will walk you through exactly how Acacia would run your operation.

Book a Call

Let the routine run itself — and keep the control.

See Acacia's agents work a real day: predict, propose, escalate, and log.

Book a Demo