From first call to fully live.
A guided implementation, not a software drop. Here is exactly how we get your business running on Acacia — and who does what at each step.
Discovery call
About 45 minutes
You provide
Share how your business runs today and where it hurts most.
Acacia handles
We map your operation to Acacia and confirm scope and fit.
Scoping & data mapping
2–3 days
You provide
Hand over product lists, customers, opening stock, and price lists.
Acacia handles
We map your data, design your workflows, and agree the rollout plan.
Configuration & migration
About a week
You provide
Review the configured workspace and confirm it matches reality.
Acacia handles
We configure your modules, migrate your data, and wire up M-Pesa, KRA eTIMS, and any integrations.
Team training
2–3 days
You provide
Bring the people who will use Acacia day to day.
Acacia handles
We train each role on the workflows they own, with materials to keep.
Go-live with support
Launch + hand-holding
You provide
Start running real operations on Acacia.
Acacia handles
We stand alongside you through go-live and the first cycles, then settle into ongoing support.
How we make sure you go live
Implementation is where ERP projects stall. These are the commitments that keep yours moving.
A named success owner
One accountable human from first call to go-live, not a ticket queue.
A live implementation cockpit
You see import progress, setup status, blockers, and your go-live checklist at all times.
A weekly go-live scorecard
Progress, risks, and next steps in writing, every week.
Most businesses are live in two to four weeks.
Timelines flex with complexity and data readiness — but we keep it tight, and we do the heavy lifting with you, not at you.
Ready to start the journey?
Book a discovery call and we will map your business to Acacia.
Book a Demo