Sell everywhere. Reconcile nowhere.
Online, in-store, WhatsApp, and marketplaces draw from one stock pool, and every order flows straight to fulfilment — so growth across channels stops creating reconciliation work.
What Omnichannel Commerce gives you
One stock pool across channels
Every channel sells from the same live inventory, so you stop overselling what you do not have and stop hiding what you do.
WhatsApp as a storefront
Customers order over WhatsApp and check out with M-Pesa, turning the channel they already use into a real sales front.
Orders that flow to fulfilment
Orders from any channel route straight to the warehouse and delivery, so selling more does not mean reconciling more.
Inside Omnichannel Commerce
Every channel on one backend, so the work scales slower than the sales.
Unified stock across channels
Online store, in-store, WhatsApp, and marketplaces all draw from one live stock pool, so availability is accurate everywhere and overselling and dead listings disappear.
Unified stock across channels
- Online, store, WhatsApp, marketplace
- One live pool
- No overselling
WhatsApp ordering with M-Pesa checkout
Let customers browse, order, and pay over WhatsApp with an M-Pesa checkout, turning your busiest customer channel into a storefront that books real, paid orders.
WhatsApp ordering with M-Pesa checkout
- Order on WhatsApp
- M-Pesa checkout
- Paid orders booked
Channel pricing
Set prices and promotions per channel and customer type while keeping one product catalogue, so retail, wholesale, and online each get the right price automatically.
Channel pricing
- Per-channel pricing
- One catalogue
- Right price every time
Order routing to warehouse & delivery
Orders from every channel route into the same fulfilment flow — allocation, picking, dispatch, and delivery — so what is sold online is handled exactly like what is sold at the counter.
Order routing to warehouse & delivery
- Unified fulfilment
- Allocation to dispatch
- Delivery handoff
Channel performance dashboards
See sales, margin, and stock movement by channel in one view, so you can tell which channels are actually paying off and shift effort accordingly.
Channel performance dashboards
- Sales & margin by channel
- Stock movement
- Where to focus
Runs in every vertical
The same capability, tuned to how your industry actually operates.
Take this module alone from KSh 1,400/user/month
Take this module on its own from KSh 1,400 per user/month, or get every module together in the Full Suite at a lower blended rate.
Three ways to run it on Acacia
Run your sales channels on Acacia ERP, extend your current ERP with Acacia Connect, or compose your own blend with Acacia Compose.
Acacia ERP
Run your sales channels on our full AI-native ERP as your single source of truth.
See pricingAcacia Connect
Keep the ERP you already run and extend it with the operational engine on top.
See pricingOmnichannel Commerce questions, answered
Still weighing it up?
Talk to our team. We will walk you through exactly how Acacia would run your operation.
Book a CallSell on every channel from one backend.
See Acacia take a WhatsApp order with M-Pesa checkout straight to dispatch.
Book a Demo